Privacy Policy
CSV Medic respects patient privacy and explains how information may be collected, used, protected, and shared when you visit our website, request consultation information, or use our online services.
Last updated: July 6, 2026
How We Handle Your Information
Information You Provide
We may collect details you submit through forms, checkout, account pages, consultation requests, support messages, and product inquiries.
Website and Order Data
We may collect site activity, device information, cookies, order details, payment status, and communication records needed to operate the website.
Health-Related Context
If you choose to share health or wellness information, we use it only to support the service or request you started.
Information We May Collect
Depending on how you use CSV Medic, we may collect your name, email address, phone number, billing details, shipping details, account login information, order history, messages, consultation form answers, and information needed to respond to your request.
We may also collect technical information such as IP address, browser type, device type, pages visited, referral source, cookie identifiers, and general website usage data. This helps us maintain security, improve site performance, and understand how visitors use our content.
For product orders or consultation-related requests, third-party payment, shipping, analytics, and website service providers may process limited information needed to complete those services.
How We Use Information
- To process orders, consultation requests, support messages, and account activity.
- To provide website content, product information, educational resources, and service updates.
- To improve website security, page performance, user experience, and customer support.
- To communicate about orders, appointments, policies, safety information, or requested services.
- To comply with legal, regulatory, fraud prevention, and recordkeeping obligations.
You can read related site rules in our Terms of Service and health-information limits in our Medical Disclaimer.
Cookies, Analytics, and Advertising
CSV Medic may use cookies, analytics tools, and similar technologies to understand website traffic, remember preferences, protect the site, and improve user experience. Some third-party tools may use cookies according to their own privacy terms.
You can adjust cookie settings in your browser. Some parts of the website may not work properly if cookies are disabled.
Sharing and Protection
We do not sell personal medical information. We may share limited information with service providers who help operate the website, process payments, ship orders, manage communications, support analytics, or provide requested services.
We use reasonable technical and administrative safeguards to protect information, but no website or internet transmission can be guaranteed to be completely secure.
Your Account
Review account or order information through your customer area when available.
Your Choices
You may contact CSV Medic to request help updating, correcting, or deleting certain information where applicable. Some information may need to be retained for legal, tax, fraud prevention, medical, or business recordkeeping reasons.